Galaxy - Krakkó

I liked the design and newness of the hotel galaxy although a fair way out of the main town square. If you like walking though you can get to most things from this hotel. Any other trips can be easily organised by the hotel and taxis can be booked for your trip back to the airport leaving you to enjoy what time you have left of your trip. Breakfast not brilliant but there is enough of it to keep you going until lunch time. The rooms are spacious beds comfortable and the en suite shower was fabulous. Extremely clean though towels not very thick or soft. Would definitely stay at the galaxy again.

Distance from all attractions a bit of a disappointment as Booked.net mentioned it was close to city square. It was about an hours walk away. It was more geared to conference/business users though we were well looked after. Would have liked some sausages, bacon, tomatoes or mushrooms at breakfast.!

Good located, frienfly staff, clean

Great location, met our expectations. Decor and furnishing a plus. Breakfast very good.

Hudge minus... We spent one night in the hotel becouse we were traveling. In the hotel was a group of young people (about 192 per.). What we experienced this one night was a nightmare. Shouting, slamming doors, running, knocking on doors, phones, etc. No one even showed the initiative to control the situation. At the front desk told us that complaints can be submitted only manager (manager came to work at 9am!). Morning manager offered us compensation - free night (the same day we came back to home, we had over 500km).

Very very nice hotel in a great location, just walking distance to the main street containing many historical attractions and great restaurants. I would definitely recommend this hotel to anyone staying in Warsaw. My family loved the pool and spa.

Very kind staff, good coffee, lovely spa area and fantastic massages, close to the town, possibility to get to the old town very fast

cold breakfast staff which should be hot, too hot, dry air in the room

Everything was perfect service, breakfast, people are very heplful.

Close to the Jewish district, close to the Vistula river and a huge shopping mall.

Everything was great.

We chose this hotel for the swimming pool/spa and we were not disappointed. We had such a relaxing break and the pool/sauna/steam room was a very good way to unwind. The hotel was near the river and our room overlooked it, we had a glorious walk to Shindlers factory which was just a ten minute walk over the river.

It is a new, nice ,comfortable hotel.

- modern design - good price, incl. free access to the swimming pool & sauna - delicious breakfast - bird tweeting sound in the lift and in the bathroom :-) - coffee maker in the room - close to the city center (ca 25 min. by walk)

Bed comfortable, general cleanliness of good level. Rooms are silent. A free parking to the close mall is available.

Breakfast choice rich and quickly re-filled but quality not exciting (e.g. Eggs not tasty or pancakes / waffles not warm). In SPA the locker rooms are maybe a bit too cold.

The hotel was very modern, the breakfast was lovely, hotel staff were very polite and the service was excellent, there is a lovely bar area and the drinks were very reasonably priced, the spa was a bonus, very clean and just the right size for a hotel

The volume on the tv didnt work, I had to ask for a hairdryer, the lifts wernt very good, we seemed to be waiting at them for ages! But luckily we were on the second floor so the stairs wernt a problem.

New hotel

Nothing related to logistic worked well, due to a fully booked hotel - elevators - kitchen - booking - pool

Hotel is very modern. Rooms were clean. Friendly staff.

Jacuzzi wasnt working properly. Ice machine on our floor wasnt working. Heating in bedroom not very warm, had to contact reception as they control heating in rooms. Maintainance work of hotel started at 08.00 (drlling & hammering). We were not warned of this.

Room, bed, breakfast, sauna and pool, massage, WI-FI, staff...

No russian TV channel